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Acceptance of Terms

By visiting loulousjewellery.co.uk ("Website") you agree to adhere to the terms and conditions set out by the website. If you disagree with any of the terms or conditions you should not use any of the products or service and leave the website immediately.

You agree that you shall not use loulousjewellery.co.uk for illegal purposes and will respect all applicable laws and regulations. You also agree not to compromise the security or performance of loulousjewellery.co.uk by attempting to gain access to secured areas or sensitive information, corrupting the content or otherwise hindering the general performance of the website.


All the prices are in British Pounds and currently loulousjewellery.co.uk does not incur VAT. At the moment goods are only available to the UK.

loulousjewellery.co.uk is fully integrated to accept payment using PayPal. When you go to the Checkout page it will automatically take you to the PayPal secure payments page. You may use a PayPal account for the transaction but this is not compulsory.

loulousjewellery.co.uk would also like to state that sometimes mistakes maybe made with the online pricing. Every effort is made to make sure this does not happen however we reserve the right to correct any pricing errors.

We also reserve the right to change prices without prior notice.

Title and images

The information available on this website is designed to provide general information only. The Information may contain technical inaccuracies or typographical errors. We reserve the right to make improvements and/or changes at any time without notice. We have made every effort to ensure that the colours shown throughout the website are as accurate as current technology will allow however they may vary due to different monitor settings.


We only offer postage to the UK at present, We use Royal Mail 1st Class, 2nd Class and Recorded Delivery to send your jewellery. If you chose Recorded Delivery service your parcel will be trackable. If you have a special request for an item that you need quickly, please email me and I'll see what I can do. LouLou's Jewellery does not hold any responsibility for parcels lost in the post.

Refund policy

If you are not happy with an item then we offer a 14 day refund guarantee. We will refund you on the original price of the item, but not the shipping costs. The item needs to be returned in perfect unworn condition.

We do not give a full refund on earrings. This is for reasons of hygiene. However, if the item of body jewellery is faulty, then we do offer a full refund.

If goods are returned because they are faulty then a full refund including shipping costs will be given. if you are sending expensive pieces of jewellery back to us, please ensure they are sent via appropriate means.

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